Telling our own stories

Telling our stories

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Welcome to Our Help Center

We’re here to provide assistance and answer any questions you may have. 

Below you’ll find answers to frequently asked questions and helpful information to guide you. If you can’t find the information you’re looking for, please don’t hesitate to contact our support team.

Frequently Asked Questions:

How do I create an account?

To create an account, click on the “Sign Up” icon located in the top right corner of our website. You can easily create an account with your Facebook profile, Google account, or email address and password.

What payment methods do you accept?

Our payment methods include bank transfers, Paystack, Flutterwave and Zilla. During the checkout process, you can choose the payment method that suits you best.

When will our submissions window open?

We’ll announce it on our social media platforms when we’re ready. Kindly connect with us on socials 

I want to self publish. How do I go about it?

Kindly send an email to [email protected]

How can I contact customer support?

If you have any questions or need assistance, our dedicated support team is here to help. You can email us directly at [email protected] or call or send a WhatsApp message at +234 807 736 4217.

Additional Resources:

Product Updates: Stay up-to-date with the latest product news and updates by subscribing to our newsletter. You’ll receive regular emails with valuable information and tips.

Connect with us on socials: Follow us @farafinabooks on Instagram, Facebook and Twitter. Don’t hesitate to reach out via DM if you need further assistance. We’re here to ensure you have the best experience possible.


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